NetComplete™ Service Assurance for IPTV/Digital Video
|
Product Brochure (PDF, 0.84 MB)
Assuring Quality from the Head End to the Home
TV is fun to watch. But for most consumers, it often can be a highly emotional experience, too. People eagerly anticipate watching sporting events or seeing storylines unfold as they indulge in their favorite dramatic series or reality shows. The anticipation of a TV event can last for days, weeks or even entire seasons. So, when it's time to watch "their" show, viewers expect a flawless experience with extremely low tolerance to disruptions in quality. In order to achieve this high quality viewing experience, service providers need a comprehensive service assurance solution that can proactively identify quality issues -- before they impact customers as well as quickly troubleshoot and resolve any reported quality degradations. IPTV/digital video networks are complicated, with lengthy content delivery chains, starting at the broadcaster's head-end, through the transport network including multiple network elements, through multiple video manipulations such as multiplexing, ad insertions and finally through to the customer's home network and set-top box. The JDSU NetComplete Service Assurance Solution for IPTV/digital video is designed to cover this entire service delivery chain. By providing true end-to-end visibility into the customers' quality of experience -- continuous monitoring and correlation of service and network performance coupled with robust sectionalization and segmentation features -- NetComplete enables service providers worldwide to effectively manage their IPTV/digital video services focusing on customer satisfaction while reducing operational costs.
Highlights
- Single comprehensive system capable of both proactive and reactive IPTV/digital video quality monitoring and active service emulation.
- Continuous visibility of subscriber Quality of Experience (QoE).
- Rapid and clear network segmentation and fault isolation covering the entire service delivery chain reducing Mean Time to Repair (MTTR).
- Intelligent correlation and aggregation of quality metrics and alert notifications into actionable information.
- Easy to use graphical user interface with intuitive drill down navigation to detailed quality statistics per segment, per program and per stream.
- Performance reporting, historical trend analysis and capacity management for network and service optimization and Service Level Agreement (SLA) verification.
- Extendible architecture including solutions for voice, data and wireless services.