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Communications Test & Measurement

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Customer Survey - Your Opinion Counts

In an ongoing effort to improve our service, support and expertise, JDSU would appreciate your opinion. Please take one minute and answer the questions below. Thank you in advance for your continued business and honest feedback.

1= extremely satisfied | 2= satisfied | 3= unsatisfied | 4= very unsatisfied

1. How would you rate the quality of JDSU products in comparison to other electronic test equipment suppliers?
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2. I find the software licensing process to be effective and user friendly.
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3. How would you rate the quality of customer service you receive from JDSU in comparison to other test equipment suppliers?
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4. I find the technical support staff at JDSU to be knowledgeable and helpful.
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5. I find my JDSU Sales Rep knowledgeable and easy to contact.
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6. The turn around time for repairs meets my expectations.
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7. The lead time and quotes for repairs are accurate.
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8. I find that JDSU meets my demands with equipment focused on emerging technologies.
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9. How likely are you to recommend JDSU products or services?
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10. I find the JDSU web site has the information I am looking for.
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Would you like to receive regular communication from JDSU about new products, special offers, and technology resources?