System Management

System Deployment and Administration 

Test and monitoring systems are typically deployed network-wide and represent a substantial investment. The high degree of complexity and integration with existing systems creates a unique challenge from a support perspective. 

Ensure Reliability and Performance

JDSU professional management resources can help you plan, deploy, operate and manage your mission-critical systems and solutions. JDSU specialists have the technical knowledge and management skills as well as the tools and training that are essential for delivering projects on time and on budget, leaving customers more time to focus on their core activities. System Management resources help ensure proper deployment and turn-up, improve repair response time, automate activation of services across multi-technology networks, and optimise performance and capacity management.

JDSU Project Managers utilise the JDSU Project Excellence Model (PEM) on all projects. This methodology won the International Project Management Prize in 2002. The PEM guide ensures all projects are handled with a high and consistent level of quality within JDSU, from pre-sales, through to continuing system support. This ensures clear and concise interfaces between project phases so that project planning moves ahead in a seamless transition.

JDSU’s long history as a worldwide test and measurement supplier enables us to understand your business as well as the technical requirements for servicing your systems. It is this unique combination that delivers a total system management program which maximizes the return on your investment.

SystemCare Implementation Services

JDSU offers full installation, integration, configuration and program management services to ensure effective implementation of our systems. 

Deployment

System Training

Test and Turn-Up Assistance

SystemCare Support Services

JDSU offers tailored SystemCare support contracts for your JDSU system. These annual contracts, comprised of any or all of the following services, ensure that your system continues to operate at peak performance, thereby reducing downtime and expenses.

Service ValuePak for Systems

SystemCare

Customer Premise Inventory/Configuration Check