Communications Test & Measurement
Responding to the enormous growth in VoIP network deployment, JDSU is pleased to offer a robust portfolio of product support and professional services focused on the planning, deployment, maintenance, and troubleshooting of VoIP networks. Whether you require training for your JDSU VoIP analysis tools, assistance developing methods & procedures, or troubleshooting support to identify the cause of poor voice quality, JDSU has the expertise you require to get the most out of your network, tools, and technicians.
New technology always presents new challenges for engineers and technicians, and VoIP is no exception. Many of the techniques used to deploy and maintain PSTN and traditional data networks must be modified to successfully implement VoIP. To help adapt to these new requirements, JDSU offers a range of instructor-led educational courses delivered on-site or through JDSU’s Virtual Classroom. Courses include:
IP Fundamentals and Test Applications – This course examines topology, protocol-oriented network problems, and fault isolation. Participants examine real-world issues.
Introduction to VoIP – This course examines the motivation for the development and implementation of VoIP networks, explains the technical issues that affect the users’ perceived quality of service, and explores the protocols used to implement VoIP. Test applications are also discussed.
Technical Product Training – In addition to technology training, JDSU offers training on the use of your JDSU VoIP test equipment including the HST-3000 and the DA-3000 family of data network analyzers. Technical Product Training goes beyond basic setup and provides in-depth training on equipment operation, test methodology, and results analysis.
Custom Course Development – If you have VoIP training needs beyond those available in the courses currently available JDSU can work with you to develop a custom education curriculum that meets the needs of your workforce.
Data networks, especially Ethernet networks, were not initially designed to handle time-critical data. As a result, VoIP traffic carried on these networks can not be treated as simply another data protocol. Special care must be taken to ensure that sufficient bandwidth is available and that voice packets are assigned the appropriate priority. To ensure the quality of your VoIP network JDSU offers a range of professional services.
Network Baselining – The only way to ensure that the bandwidth required for VoIP is available prior to deployment is through a complete and thorough analysis of current utilization. JDSU has the tools and expertise to perform complete analysis and provide you with a comprehensive report regarding the utilization and capabilities of your network.
Methods & Procedures Development – When transitioning from traditional PSTN or Centrex services to VoIP services, the technicians responsible for turning up new customers will require new methods and procedures in addition to training on the new tools. JDSU has the expertise to work with you and your technicians to adapt your current, or develop new, Methods & Procedures.
VoIP Troubleshooting – Although many of the operational issues related to VoIP have been resolved, quality issues can still plague a VoIP network. VoIP problems must be identified and resolved quickly as users are very intolerant of poor voice quality. JDSU has a broad portfolio of network and VoIP testing tools and the expert personnel required to operate them.
JDSU has the knowledge and expertise needed to meet your professional service needs. For more information, please call 866-228-3762 or contact your local JDSU sales representative.
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