TechComplete Test Productivity Pack

TechComplete Test Productivity Pack Datasheet (PDF, 1.86 MB)

Software application for maximizing work force productivity to better serve Triple-Play customers through effective meter asset management, and fast and easy access to reports based on test data

The TechComplete™ Test Productivity Pack (TPP) software contains the essential tools needed to maintain and optimize the use of your DSAM meters to their fullest. TPP provides you with Meter Asset Management, Channel Plan and Limit Plan Management, Test Reporting System, DSAM Remote Access, and Meter Browser Management. With a centrally stored database and client server architecture, you are in complete control of your HFC testing needs.

TPP plays the critical role by harnessing the power of raw test data gathered by your DSAM meters and turning these data into insights on plant performance and work force efficiency, thus reducing customer churn and boosting productivity for your company. Technicians with the DSAM meters accumulate large amount of test data over time. With TPP, it is fast and easy to generate and customize reports pertinent to their daily job.

Highlights

Keeps meters current - Allows you to synchronize and deploy meter configuration data (i.e. channel plans, pass/fail limits, DOCSIS® configuration, location file, etc.) over RF or LAN.
Easily archive field test results - Allows you to synchronize meter test data over RF or LAN.
Manages assets of DSAM family - Allows you to maintain and display inventory, ownership, firmware, and calibration status.
Maintains important data - Provides a central database of channel plans, limit plans, and field results with remote client accessibility.
As part of the TechComplete™ suite of efficiency tools, it provides comprehensive reports that provide insight into your work force productivity and plant health.
Displays and controls DSAMs remotely - Allows experienced technicians to troubleshoot without driving.

Applications

Test once and test correctly - Eliminates callbacks by doing the correct test and ensures test consistency.
Verify tests - Synchronizes test data and review results.
Reduce drive time - Provides access to DSAMs remotely.
Increase productivity - Meter browser management provides ability to view multiple remote applications from DSAM meters.
Use talent efficiently - Experienced technicians can manage remote hubs and help less experienced technicians.
Manage your meter investment - Keep meters up-to-date and provide supervisor control over settings.

Key Features

Powerful Test Reporting System through the Web provides easy access to remote users.
Automated reports by email and Saved Queries improve efficiency by delivering reports to your inbox.
Custom and combo reports and advanced queries provide insight into network health.
Scaleable solution provides easy growth and expansion.
Reduced IT maintenance and deployment by using Internet based server software.
Open database promotes integration with other systems and provides central repository for test data.
Provides live database backup and speed optimization for optimal query responses.
Consistent performance by work force with flexible and powerful user rights management.

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