Premium on-site assistance
Center Support Engineer (CSE) is assigned to you to provide on-site support. This individual is an expert on your system and understands your network. They can perform a variety of services according to your needs, including supplemental hands-on training, operational process improvement, enhanced technical support, system administration support, and on-site repair. The CSE can be full-time or contracted in monthly, weekly, or daily increments.
Highlights
- Leverages JDSU's system expertise to improve processes and business metrics.
- Builds on JDSU's classroom training with in-depth, on-the-job training.
- Offers complete flexibility to use a CSE's time for services that benefit your organization the most.
Key Features
- On-site support for a specified number of days during the contact.
- Improve your business with the combination of on-the-job training, operational process improvement, enhanced TAC support, system administration support, post-implementation support, and on-site repair.