Making Your Calibration & Repair Decision Easy, Convenient, and Cost-Effective in Australia, New Zealand & the Pacific Islands

Building works are complete on the only authorised and certified JDSU Service centre in Australia. As you know, Acterna Test & Measurement Solutions is now part of JDSU and as such, the service center now offers repair and calibration services for Acterna, WWG, WG, WaveTek, TTC and JDSU instruments.

The service center is located in North Sydney, and services customers across Australia, New Zealand and the Pacific Islands. Over the next few months the service centre will increase its capability to service the full range of JDSU equipment.

Get your Acterna, WWG, WG, WaveTek, TTC and JDSU test & measurement instruments serviced by the original equipment manufacturer locally, at the only JDSU authorised service centre in Australia. As the OEM, our skilled technicians provide total quality management services, extending the life of your test and measurement gear with original parts, and the latest service bulletins and software upgrades.

No other calibration vendor in Australasia is authorised or has access to original JDSU and Acterna parts, bulletins or software.

With the local JDSU/Acterna Service Centre, you can also expect:

OEM-Level Service: Besides genuine spare parts and traceability, our service center offers optional equipment upgrades or free-of-charge software updates. We also advise of technology and/or product refresh opportunities to help you get the most out of your original test equipment investment.
Simplified Logistics: The time-consuming logistic of shipping units overseas for servicing has been eliminated. The Australia service center will have full capability for servicing your units locally with the latest equipment and updates.
Clear Communication: In-country repair and calibration allows direct communication for updates and troubleshooting. Direct notification of out-of tolerance units and repair options are handled real time.
Improved Service Value: Reduce your logistics costs by shipping interstate/local. Potential lost revenue is also reduced as units are no longer returned to overseas factories for time-consuming servicing.
Reduced Turnaround Time: As servicing is delivered locally, test equipment is now out of your technician’s hands for a reduced time.
On-Site Calibration: If you require calibration for a large number of instruments, we also offer calibration at your premises. Again, this offering saves you time (we come to you) and enhances efficiency as instruments are withdrawn from the field for an even shorter period.

For more details on servicing your units locally or on JDSU’s on-site calibration service, contact the JDSU Service Centre at 1300 306 800, email service.australia@jdsu.com or download the service request form and return to us with full details.