With JDSU support plans, you get the peace of mind that your hardware investment will be well protected, available, functional and up to date. PLUS support plans streamline the repair, calibration and loaner processes –making support costs predictable and cost effective while greatly alleviating your support administrative burden.
PLUS Gold provides you with the ability to tailor support plans to suite your needs by combining the right level of services for you. Services can include:
- Repairs (fault and no fault) of the product with updates including all proprietary engineering changes
- Calibrations (factory and on-site)
- Priority service in all transactions
- Basic or Premium Technical Assistance Center benefits
- Express Loaner
- Advanced Replacement
- Basic and /or Advanced Custom Training
PLUS Silver provides
PLUS Bronze provides
