Software Download
Data management software that supports DSAM models
FDM-100 software is available for download from this web site. This allows you to upgrade DSAM firmware, manage channel and limit plans, and manage your entire meter inventory and field measurement test data. In order to update the firmware, you must have a copy of FDM software or the Test Productivity Pack (TPP) software.
Even though the software is available to download here, you still need a license file to operate the software. In order to obtain a license file you have two options:
- Please contact the JDSU Call Center at the number below to purchase a copy of FDM-100 or TPP before you proceed.
- If you would like a 30-day trial license, please send an e-mail to licensingkey@jdsu.com. Please include ALL of the following information or your request will not be processed: Name, Company, Address, phone number and e-mail address. Only 1 trial period per customer location is allowed. More than 1 trial period request will not be processed.
Download the V4.3 FDM-100 software (41.0 MB)
It is also encouraged that you download the FDM-100 Getting Started Guide. This includes detailed information for installing and using the FDM-100 software. Please click the link below to download the FDM-100 getting started guide in a PDF file format:
Download the FDM-100 Getting Started Guide (321 KB)
If you have any order related questions regarding the FDM-100 software, please contact the JDSU Call Center at:
- 1-866-228-3762 - United States
- 1-317-614-8311 - Worldwide
- E-mail the Call Center for the Americas at custserv@jdsu.com
For technical assistance please contact the JDSU Technical Assistance Center (TAC) at:
- 1-866-228-3762 - United States
- 1-317-614-8051 - Worldwide
- E-mail the CATV TAC at catvsupport@jdsu.com