PacketPortal is an open software system based on a cloud computing paradigm. It collects intelligence about customers, services and content from networks. PacketPortal de-couples data collection from data management enabling data collectors that can be embedded into existing network equipment and deliver in-line intelligence to any monitoring, management or business application.

PacketPortal gathers and analyzes customer, content and network information, bringing unprecedented scalability to obtain critical information.  This enables more effective customer experience management, instant analytics, accelerated troubleshooting, and insight for new revenue-generating services.