The Challenge
Driven by the expectation of lower costs, many mobile service providers are migrating their Core Network to IP, including changing the voice network to a Mobile Soft Switch (MSS) architecture. It is imperative that the change to an MSS architecture does not result in higher service downtime, reducing revenues and canceling out the savings from the migration to IP. But MSS is inherently more complicated than its predecessor.
Support calls are more complex, take longer to resolve, costing millions in customer care, especially if using your high-paid Tier 2/3 engineers inefficiently. Only by maintaining fast fault resolution can the benefits of an MSS migration be realized.
The Solution
Using the JDSU acceSS7 monitoring and trouble-shooting applications, you are never more than 3-clicks away from diagnosing problems, reducing problem resolution time by up to 80%, and allowing you to reallocate resources more cost effectively. Your customers win with high quality, high uptime, service; your company wins with large savings and higher revenue; and your employees win with greater job satisfaction.
What Separates JDSU from the Competition
- A highly scalable distributed architecture able to monitor current and future traffic rates.
- Monitoring and trouble-shooting of SIGTRAN-based IP transport, a key MSS enabler.
- Integrated applications so you're only ever a few clicks away from identifying any fault.
- Intelligent IP transport, MSS network and service KPI definition and alarm thresholding.
- Best-in-class troubleshooting application including automatic correlation of signaling or
IP transport data across multiple network interfaces.
We understand the challenges you face and JDSU can help you regain control